Muniz Tree Service collects information provided directly by property owners, residential customers, and commercial property managers during estimation requests, hazard assessments, and digital interactions across our web and social advertising channels.
| Data Category | Specific Details Collected | Primary Purpose |
|---|---|---|
| Contact Details | Full Name, Primary Phone Number, Email Address | Scheduling inspections, issuing written estimates, and dispatching crews. |
| Property Information | Service Address, Tree Locations, Gate Access Codes, Lot Hazards | Evaluating arborist equipment access, utility line safety, and logistics. |
| Social Lead Forms | Meta Lead Forms (Facebook & Instagram Inquiries) | Direct response to tree removal, trimming, and emergency inquiries. |
| Billing & Payments | Invoicing contact, billing address, transaction logs | Processing work order completions and project accounting. |
We utilize collected records strictly to fulfill tree service agreements, communicate quote statuses, and verify customer satisfaction. Muniz Tree Service never sells, rents, or trades customer data to third-party data brokers.
Information is disclosed exclusively to trusted operational partners under strict confidentiality obligations:
- Operational Service Providers: Specialized dispatch software, SMS routing gateways, and verified payment processors.
- Advertising Platforms: Meta and search platform conversion APIs used strictly to measure marketing efficiency without releasing personally identifiable lists.
- Legal & Safety Compliance: Lawful disclosures required to comply with Texas state regulations, property liability standards, or utility authority notices.
Customers may choose to provide separate consent to receive SMS communications from Muniz Tree Service regarding tree care services. SMS consent is optional and is not required to submit a request for an estimate or other services.
- Message Purpose: Appointment confirmations, arborist arrival alerts, job status updates, and customer service follow-ups.
- Message Frequency: Message frequency varies based on ongoing estimates and scheduled tree projects.
- Opt-Out Protocol: You may cancel SMS notifications at any time by replying STOP to any text. You will receive a final confirmation message.
- Assistance & Rates: Reply HELP for assistance. Standard message and data rates may apply from your mobile carrier.
- No Third-Party Sharing: Mobile opt-in data and SMS consent will not be shared, sold, or disclosed to third parties for marketing purposes.
We maintain administrative, technical, and physical safeguards designed to prevent unauthorized access, loss, or alteration of your personal data. All digital submissions are encrypted in transit via standard TLS/SSL protocols. Records are retained only as long as necessary to service your property and comply with legal, tax, and insurance requirements.
If you have questions regarding this Privacy Policy, wish to review or update your personal records, or request complete removal from our communication systems, contact our administrative office directly:
